Terms & Conditions (Terms of Use)

1. Acceptance of Terms

These Terms & Conditions (“Terms”) govern your access to and use of the iCure Services provided by iCure Technology Limited (“iCure”, “we”, “us”, “our”).

By creating an account, accessing, or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.

If you are using the Services on behalf of a company, clinic, or institution, you represent that you have authority to bind that entity to these Terms.

2. Services Description

iCure provides digital health solutions, which may include:

• - Clinical decision support tools for healthcare professionals
• - Electronic medical records, practice management, scheduling, and communication tools for clinics and hospitals
• - Patient portals/apps for viewing health information and interacting with healthcare providers

We may update, modify, or discontinue parts of the Services at any time, with or without prior notice, provided we comply with applicable law and any specific agreement we have with you.

3. Eligibility

To use the Services, you must:

• - be at least the legal age of majority in your jurisdiction, and
• - have the legal capacity to enter into a binding contract.

Healthcare professionals using the Services must:

• - hold any required licenses and authorizations to practice under applicable laws, and
• - be responsible for ensuring that their use of iCure complies with professional and regulatory requirements.

4. Account Registration & Security

You may be required to create an account and provide accurate, current, and complete information.

You agree to:

• - keep your login credentials confidential
• - not share your account with others
• - promptly notify us of any unauthorized access or suspected breach

You are responsible for all activities that occur under your account

5. Nature of the Service – No Medical Advice

iCure is a technology platform that supports healthcare workflows and decision-making.

It does not replace the professional judgment of licensed healthcare professionals.

• - Clinical decision support outputs (e.g. suggested diagnoses, alerts, or recommendations) are advisory only.
• - The treating healthcare provider is solely responsible for:

• - verifying information,
• - making clinical decisions,
• - prescribing treatments, and
• - complying with applicable clinical standards and regulations.

Nothing in the Services should be interpreted as a medical diagnosis, treatment prescription, or a substitute for a face-to-face consultation with a healthcare professional.

Patients should always consult their professional healthcare provider for medical advice.

6. User Responsibilities

You agree not to use the Services:

• - for any unlawful purpose
• - to upload or transmit content that is unlawful, harmful, defamatory, abusive, or otherwise inappropriate
• - to infringe intellectual property, privacy, or other rights of any person
• - to attempt to gain unauthorized access to any part of the Services or related systems
• - to introduce malware, viruses, or other harmful code

Healthcare providers are specifically responsible for:

• - ensuring that the data they enter is accurate and
• - obtaining appropriate patient consents as required by law
• - configuring their use of iCure in line with local regulations and professional standards.

7. User Content & Patient Data

“User Content” means any information or data you or your organization submit to the Services, including:

• - patient records and PHI
• - clinic/hospital information
• - messages, notes, uploaded files
• - feedback and support requests

As between you and iCure:

• - You (or your organization) retain ownership of your User Content.
• - You grant iCure a limited, non-exclusive, worldwide license to host, process, store, display, and use the User Content only as necessary to provide and improve the Services and as described in the Privacy Policy.

You confirm you have all rights and legal bases needed to upload and process such data in iCure.

8. Intellectual Property

All rights, title, and interest in and to:

• - the Services,
• - underlying software,
• - design, logos, trademarks, and content (excluding User Content),

are owned by iCure or its licensors.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the Services in accordance with these Terms and any applicable subscription agreement.

You must not:

• - copy, modify, reverse engineer, or create derivative works based on the Services, except where expressly allowed by law;
• - remove or alter any proprietary notices

9. Subscription, Fees & Payments

If you purchase a paid subscription or service:

• - Fees, billing terms, and payment schedules will be communicated separately (e.g. in an order form or service agreement).
• - Unless otherwise agreed, subscriptions renew automatically for successive periods unless cancelled in accordance with the conditions set out in your plan.

Failure to pay fees when due may result in suspension or termination of access.

Payment processing may be handled by third-party providers. We do not store full payment card details on our own servers.

10. Third-Party Services & Integrations

The Services may integrate with third-party systems (e.g. lab systems, payment gateways, communication tools). We are not responsible for the availability, accuracy, or legality of content or services provided by third parties.

Use of third-party services is subject to their own terms and privacy policies.

11. Data Protection & Privacy

Our collection, use, and sharing of personal data is described in our Privacy Policy, which is part of these Terms.

By using the Services, you acknowledge and agree to our processing of personal data as described there.

If you are a healthcare provider, you confirm that you have a lawful basis (e.g. patient consent, legal obligation, vital interest, etc.) to process and share your patients’ data via iCure.

12. Service Availability & Maintenance

We aim to keep the Services available and functioning properly; however:

• - we do not guarantee uninterrupted or error-free operation
• - we may perform maintenance, updates, or improvements from time to time, which may temporarily affect availability

We will try to schedule maintenance in a way that minimizes disruption.

13. Disclaimers

To the fullest extent permitted by law:

• - The Services are provided on an “as is” and “as available” basis.
• - We do not make any warranties, express or implied, including but not limited to:

• - fitness for a particular purpose,
• - merchantability,
• - non-infringement, or
• - accuracy of clinical decision support outputs.

You are responsible for verifying the correctness of data and outputs and for making clinical and operational decisions.

14. Limitation of Liability

To the maximum extent permitted by law:

• - iCure and its directors, employees, and affiliates shall not be liable for

• - any indirect, incidental, consequential, or punitive damages;
• - loss of profits, revenue, data, or business opportunities;
• - any outcomes of medical treatment decisions based on use or non-use of the Services.

Our total aggregate liability arising out of or relating to the Services or these Terms will be limited to the fees you paid to us for the Service in the 12 months preceding the event giving rise to the claim (or a reasonable cap if no fees are paid).

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

15. Indemnity

You agree to indemnify and hold harmless iCure, its officers, employees, and affiliates from and against any claims, losses, liabilities, damages, costs, and expenses (including legal fees) arising from:

• - your misuse of the Services
• - your violation of these Terms
• - your violation of any law or third-party rights
• - any claim relating to medical or clinical outcomes associated with your use of the Services.

16. Termination

We may suspend or terminate your access to the Services if:

• - you materially breach these Terms or any applicable agreement;
• - we are required to do so by law or regulatory authorities;
• - there is suspected or actual misuse that threatens the security or integrity of the Services.

You may terminate your use of the Services by closing your account and/or as specified in any subscription agreement.

Upon termination:

• - your right to use the Services ceases
• - we may retain or delete data in accordance with our Privacy Policy and legal obligations
• - you may request data export if allowed under your plan and applicable law.

17. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the competent courts in Cairo, Egypt, unless otherwise agreed in writing or required by applicable law.

18. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last updated” date and, where required, provide notice through the Services or by email.

Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.

19. Contact Information

For any questions about these Terms, please contact us at:

• - Email: info@icure.com
• - Registered Office: 17 The Pastures, Takeley, Bishop’s Stortford, Essex CM22 6TH